General Functionality Powered by UltraKey Mavis Beacon Teaches Typing Family Edition Registration Number Page: 1.
Mavis Beacon Activation Code During InstallThis is the only piece of software that Ive ever purchased in my life that asked for a license code during install and it didnt include it in the packaging nor in any instructions.Purchased the family edition for the additional cost so we would have three licenses and I cant even load it on one system at this point.No tech support after 4 pm per the number I called and if this were a known or common issue you would think it would be posted on their site under the FAQs.At this point Im chalking it up to poor service and heading out the door to return unless anyone has any better advice. The past two hours of frustration lead me to believe that washing my hands of this software would be best as its the worst experience Ive ever had with a new software purchase. Their management team really needs to look at the customer experience they are providing. Just to be aware, our email support has limited hours each day. We typically answer emails within 2 - 3 days but sometimes we have a delay which may affect response time. As an alternative work around, I can issue you a key for Mavis Beacon Teaches Typing Family Edition on Steam if you have not gotten a reply from customer support yet. If you are a new member and need help using these forums, please click on the FAQ link at the top of this page.
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